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Complaints – their impact, why they happen and how to manage them.

Wed, 15 Nov

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Online Zoom

FREE for Members £25 Non-members In this session, Dr Emma Davies will discuss the reasons why patients take action against us, the impact complaints can have on our morale and potentially our professional welfare, and how to respond to them.

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Complaints – their impact, why they happen and how to manage them.
Complaints – their impact, why they happen and how to manage them.

Time & Location

15 Nov 2023, 19:30 – 20:30

Online Zoom

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